HOST HOME REFUND & RETURNS POLICY
At HostHome.cloud, we are committed to providing high-quality services and maintaining transparency with our customers. Please review our return and refund policy carefully, as it outlines our terms and conditions regarding refunds and trial periods.
No Refunds Policy
Please be aware that we do not offer refunds for the following services:
Dedicated Server Rentals: Once payment has been made for the rental of dedicated servers, we do not provide any refunds. This policy applies to all types of dedicated servers, whether they are standard or custom-configured.
System Administration Services: Fees paid for system administration and server support services are non-refundable. This includes any support services provided by our team, such as server maintenance, troubleshooting, and management.
Paid Licenses: Payments made for licenses, including but not limited to cPanel, CloudLinux, and other software licenses, are non-refundable. This policy applies to all software licenses purchased through our platform.
Trial Periods
We understand the importance of ensuring our services meet your needs before making a financial commitment. To facilitate this, we offer trial periods for our services under the following conditions:
Pre-Purchase Inquiry: If you wish to test our services before making a purchase, you must contact us prior to payment. This allows us to discuss your requirements and determine if a trial period can be accommodated.
Trial Availability: We will evaluate your request for a trial period based on our availability and the nature of the services you are interested in. If we are able to offer a trial, it will be provided according to the terms and duration specified during the inquiry process.
Trial Terms: The terms of any trial period, including its duration and scope, will be communicated to you before the trial commences. Please ensure you understand these terms fully before starting the trial.
By proceeding with a payment for our services, you acknowledge and agree to our no-refund policy. Should you have any questions or need further clarification regarding our return and refund policy or trial periods, please do not hesitate to contact our customer support team.
Contact Us
For any questions, please reach out to us through the following methods:
Name: Anat Smith
Email: support@hosthome.cloud
Thank you for choosing HostHome.cloud. We appreciate your understanding and cooperation.
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